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Customer Testimonials

We ask every customer to fill out a customer satisfaction survey card. We routinely receive over 100 cards a month. Here is a sample of those cards and what people have to say about our business. Clicking on the image will enlarge the image.

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5

My car needed a LOTTTT of TLC and evergreen auto works got it all done in the matter for 2 1/2 days. They’re super fast and price is more than reasonable, my baby is driving like she’s a whole new car. My Fiancée and I will definitely be going here again for our cars, Thank you again! HAPPY HOILDAYS! 🥰

5

Thank you. The problem was diagnosed very quick and the radiator was replaced the next day. Thank you.

1

If I could give zero stars, I would. Evergreen Autoworks completely misdiagnosed my car, costing me time, money, and unnecessary frustration. They (deliberately?) told my insurance company that the damage was due to "maintenance issues" rather than the collision, forcing me to pay their ridiculous $170 diagnostic fee to retrieve my car and then pay out of pocket again to get it towed elsewhere. Turns out, they were TOTALLY WRONG. Like I thought. I brought my car to an experienced mechanic who actually took the time to thoroughly inspect it (rather than just running codes) and correctly identified and repaired the issues—which were indeed related to the collision. My insurance company is now reimbursing me, but Evergreen Autoworks wasted my time and money. Oh, and their connection with Caliber Collision? A complete joke. If you want inaccurate diagnostics, dismissive service, and a headache, by all means, go here. Otherwise, save yourself the hassle and go to a shop that actually cares about customer service, your insurance claim and doing the job right. Thanks for nothing, Evergreen Autoworks. 👎

Jessica, My sincerest apologies for how we handled this. We should have connected and communicated much better with you. I left you a voice mail and would like to refund your diagnostic fee with us. If you have another diagnostic fee from the other shop that you weren't reimbursed for by insurance, we'll cover that as well. Please call us back so I can get your info to process a refund. Again, my apologies for how this was handled. Greg

- Evergreen AutoWorks
5

Evergreen Autoworks delivers great work. My 2003 F250 can be finicky, but the crew at Evergreen is always able to address the problem. They are fast and effective and communicate well thru the process.

Hello John, Thank you for letting maintain your truck. Thank you for the kind review! Bret

- Evergreen AutoWorks
5

Hello Jeban, Thank you for letting us maintain your car! Thank you for taking the time to write the kind review! Bret

- Evergreen AutoWorks
5

Ford Service Department didn't do a thorough inspection and left a lot of stuff they said was serviced, unserviced but still charged top dollar. Not only was the staff at Evergreen Autoworks friendly, they installed new parts onto my vehicle and double checked the work done by the lazy mechanics at the Ford dealership, even providing picture evidence of their findings under the vehicle where Ford skimped on service. Very trustworthy mechanics who seek to educate as opposed to upsell, definitely will come back again if I have any vehicle issues!

Hello Justin, Happy to help you maintain your car. Thank you for the kind review! Bret

- Evergreen AutoWorks
5

Bret evaluated issues and called me with an estimate of repairs. Work was done same day. Would recommend to others.

Hello John, Happy we could help you with your truck! Thank you for the kind review! Bret

- Evergreen AutoWorks
5

Easy to schedule service. Everyone is courteous, professional and informative. Highly recommend!

Hello Jo, Happy to help! Thank you letting us maintain your car! Thank you for the kind review! Bret

- Evergreen AutoWorks
5

Had a great experience with Evergreen Autoworks. It had been several years since I had an oil change and they were quick and supportive with the auto service. I had my car in and out same day.

Hello Spencer, Happy we could maintain your vehicle for you! Thank you for the kind review! Bret

- Evergreen AutoWorks
5

The owner of the place was very helpful and friendly. I really appreciated it as a 74-year-old customer thank you.

Hello Edward, Glad we had the battery in stock for you! Thank you for the kind review! Bret

- Evergreen AutoWorks