Auto Repair in Bothell, WA

The team here is great. I only take my car here for repairs/maintenance. Trustworthy, knowledgeable, and great customer service

They wouldn't fix my car after they said they would and I had it towed there. I paid for another tow to Safety auto, down the street and they did an excellent job . Probably because my 1994 doesn't have the version 2 port to plug a device into to make check engine issues easy.

Seems to me a lot of places of business these days just try and squeeze every penny out of their customers and give you minimal service. And I know dealerships charge more, but recently I had a real eye opening experience. I needed to get a starter and my front brake pads replaced in my 2017 Honda. My go to dealership wanted to charge $2300 for the starter and $500 to refurbish ONE brake pad! With the oil change it would have been 3K! I picked Evergreen because of the good reviews. Spoke to Nick. Not only was he super knowledgeable, he was very friendly and answered all my questions. I could tell he loves his job, is interested in helping people fix their cars, and is interested in doing it for a fair price. He quoted me $859 for the starter and REPLACED not refurbish BOTH front pads for $550. They did a few other things like changing multiple filters , and replacing the brake fluid because of debris in it (fyi they had pictures). They did all that extra work and it was still a few hundred dollars cheaper than $2000. Starter was $2300 alone at the dealership! They even took me home around 8:30 and picked me up the same day around 2. The dealership needed till the next day. It’s really hard to find a business that you always spend a lot of money at, not questioning if you are getting ripped off. Most auto places I’ve gone to have always left me feeling dirty. Can honestly say this is the first where it was absolutely the opposite. FOLLOW UP: my car runs better than it has in a while. Used to squeak when I would go over the gutter in front my driveway. Since they worked on it, I haven’t heard any squeaking. Not sure why? But can’t complain about the results. 😀

I can’t recommend Evergreen enough. Nick and crew are quick, fair and very trustworthy to tell me exactly what is going on and if something is urgent to address or not. They take responsibility for faulty parts from their suppliers and have always been very communicative along the way. Thanks to their team to have a good experience where many will take advantage of people.

Complimentary uber rides are appreciated to avoid a wait for repairs to be completed.

These guys are great, reasonable prices, responsive communication, good service

Thank you Nick for all your help! I’m so glad I came here! A friend recommended these guys and man did they deliver! Honest and so fair! I will be bringing all my vehicles here from now on.

They were extremely efficient. The service was completed quickly. They met all my expectations. The charge was fair and the staff was friendly.