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Customer Testimonials

We ask every customer to fill out a customer satisfaction survey card. We routinely receive over 100 cards a month. Here is a sample of those cards and what people have to say about our business. Clicking on the image will enlarge the image.

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5

Eddy was amazing helping with my Jeep and made sure all the diagnostics are correct. He was very kind, helpful and professional! So happy and will keep working with Evergreen Auto shop!!!

Thank you Dee, we really appreciate you taking the time to leave us a review! Eddie

- Evergreen AutoWorks
5

Very professional. They let me know exactly what needed to be done and quoted a fair price.

Thanks for taking the time to leave us a nice review Brenda, we really appreciate it!

- Evergreen AutoWorks
5

Honest and expert at what they do. Have been coming here for a number of years. I since have moved farther away but is so worth the drive and extra miles to keep coming Evergreen.

Thank you Kevin for the kind review and trusting us with your cars over the years. We really appreciate it!

- Evergreen AutoWorks
5

My experience was absolutely great….i was traveling in my 40year old Volvo and broke down on Christmas Day. The next morning, I had to retrieve my car from the Olympic Peninsula, a process that took all day. Eddy was at his shop to receive the car in early evening and started repairs immediately the next morning - had me back on the road by 3 pm with a new fuel pump and new back brakes…. at a very reasonable price. I’m eternally grateful for his excellent and speedy service. I’d be a regular custodian I lived in the Seattle area.

Thank you very much Sherry for your kind comments! I'm happy we were able to get you back on the road quickly and hope the rest of your trip goes smoothly. Happy New year!

- Evergreen AutoWorks
5

Had a good experience during all my visits. They provide honest, reliable and timely service and do not take you for a ride like other dealerships.

5

My car needed a LOTTTT of TLC and evergreen auto works got it all done in the matter for 2 1/2 days. They’re super fast and price is more than reasonable, my baby is driving like she’s a whole new car. My Fiancée and I will definitely be going here again for our cars, Thank you again! HAPPY HOILDAYS! 🥰

5

Thank you. The problem was diagnosed very quick and the radiator was replaced the next day. Thank you.

1

If I could give zero stars, I would. Evergreen Autoworks completely misdiagnosed my car, costing me time, money, and unnecessary frustration. They (deliberately?) told my insurance company that the damage was due to "maintenance issues" rather than the collision, forcing me to pay their ridiculous $170 diagnostic fee to retrieve my car and then pay out of pocket again to get it towed elsewhere. Turns out, they were TOTALLY WRONG. Like I thought. I brought my car to an experienced mechanic who actually took the time to thoroughly inspect it (rather than just running codes) and correctly identified and repaired the issues—which were indeed related to the collision. My insurance company is now reimbursing me, but Evergreen Autoworks wasted my time and money. Oh, and their connection with Caliber Collision? A complete joke. If you want inaccurate diagnostics, dismissive service, and a headache, by all means, go here. Otherwise, save yourself the hassle and go to a shop that actually cares about customer service, your insurance claim and doing the job right. Thanks for nothing, Evergreen Autoworks. 👎

Jessica, My sincerest apologies for how we handled this. We should have connected and communicated much better with you. I left you a voice mail and would like to refund your diagnostic fee with us. If you have another diagnostic fee from the other shop that you weren't reimbursed for by insurance, we'll cover that as well. Please call us back so I can get your info to process a refund. Again, my apologies for how this was handled. Greg

- Evergreen AutoWorks
5

Evergreen Autoworks delivers great work. My 2003 F250 can be finicky, but the crew at Evergreen is always able to address the problem. They are fast and effective and communicate well thru the process.

Hello John, Thank you for letting maintain your truck. Thank you for the kind review! Bret

- Evergreen AutoWorks
5

Hello Jeban, Thank you for letting us maintain your car! Thank you for taking the time to write the kind review! Bret

- Evergreen AutoWorks