Bothell Auto Repair

I had my car there because it was make a loud noise and they call me after they ran a diagnostic test and informed me that there is a recall from the dealership to contact them about the recall . I'm very pleased with the customer service that I got and I most definitely will return to them for service

Great service

Brought my car to Evergreen with an electrical problem which can be difficult and time-consuming to diagnose. They had it figured out and I had the car back in a couple of hours. A follow-up visit to replace the body control module is needed but I'm very happy so far. They also did a free safety inspection and found a couple of other things that need attention.

Was leary of new owners of Evergreen as I had a long standing relationship with the previous owner. I dropped the car early and the service manager jumped right on getting me set for service, and then reported back costs and options, and finally said they can finish within the day and they did...even showed me faulty parts.

I apparently have a chronic electrical issue involving my fog lamps.

I have to go back for the same simple problem

Got some recent brakes work done. Jeff is who I worked with primarily. Everyone was very professional and friendly. I never felt rushed and they were willing to slow things down and explain so I could take down notes and make an informed decision. Also they did not push me to do unnecessary repairs but instead gave a time frame of when I might need to get them done in the future allowing me to budget. They also were quite efficient getting all the work done by about 4pm after dropping the car of at around 9am. Overall it seemed like a friendly, professional mechanic service that I trusted to do the right job for a reasonable price. I expect to be a customer there again in the future.

Professional and capable techs. Would recommend to family