Bothell Auto Repair

Handled scheduled service efficiently and fairly and went above and beyond by checking brake pad wear and rotating tires at no additional cost.

E.G.A. Did a great job replacing my windshield wiper motor. I asked them to give the vitals a look over when they noticed my shocks were leaking hydraulic fluid. Now I’m back to driving in the rain while sitting two inches higher in my old f150. Work was good and timely but you have to pay to play.

Evergreen Auto has come through for us multiple times. Most recently we were getting ready for a trip and our truck broke down. They were able to squeeze us in to their schedule so we could leave on time.

We have been customers for 15+ years. There are new owners now but they are doing well and have pledged to make sure they don't charge for work that does not need to be done.

Looking forward to getting to know the new ownership. We have been customers here for many many years.

They're always fast & knowledgeable, and they're the only ones I trust with my car. SO happy with them!!

They're always fast & knowledgeable, and they're the only ones I trust with my car. SO happy with them!! The first time I called them, I'd gotten two wrong answers from two shops already, one which had almost cost me my car because he thought it was a thing that was no big deal (after already seeing my car while replacing the radiator), and I could fix whenever, so I waited. The guy at Evergreen, once I called around to fix what I *thought* was the issue, was honest about what they couldn't know but clearly had experience with my car and knew what he was talking about. Sure enough, it was the same *area* but a completely different issue that was extremely dangerous. He even kept the parts for me to look at if I'd wanted to. This last time, I called Evergreen in the afternoon, brought it in in the morning (soonest I could), they called within an hour and had it fixed before noon! These people are both knowledgeable and great at customer service.

This place used to be wonderful but they sold last year and the service went down exponentially. I would never take my car here again. After three tries, they still did not fix the problem but charged for their time regardless.

Needed to have the starter replaced on my BMW Z4. Work was completed properly in one day. Very pleased.

Thank you for always having clear communication! Scott took the time to check our warranty and was very clear as to what all the charges would be all along the way. This was a second opinion when the first diagnosis didn’t make sense. Evergreen saved us over $1k! Thank you!