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Customer Testimonials

We ask every customer to fill out a customer satisfaction survey card. We routinely receive over 100 cards a month. Here is a sample of those cards and what people have to say about our business. Clicking on the image will enlarge the image.

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4.5

Always good - not cheap but I am not interested in lowest price when safety is the issue

5

I have always appreciated the service I receive at Evergreen Autoworks. They are honest, efficient and concise with the information they give me and their work is impeccable. I know that I'm going to get good and complete service when I go there.

5

Rick, I appreciate your professionalism as well your outstanding customer service. You are a knowledgeable and patient advisor. I can always count on you helping me understand my car repair needs. Thank you and Evergreen Autoworks for getting my car back on the road again.

5

Excellent service and customer support

2

I would normally give this shop a five star review, this is our neighborhood auto repair shop and we've been customers here for about 8 years. I don't know what's going on with the shop, but I've tried to call to set up a routine maintenance and after three days I have yet to receive a call back. This is very disheartening as they are normally on the ball with customer service.

5

Great service, no surprises. I appreciate how you operate your business. And thanks for washing my wintery dirty car!

5

Hands down the best auto-repair in Washington for mid-range cars; they have it all: professional staff, comfortable lounge, free food, detailed diagnoses, and fair rates. The people giving this place 1 star are undoubtedly the insatiable jerks that everyone in the service industry knows well.

1

This is by far the worst auto repair that I have been to, my car was sitting there for 2 weeks and not even an update or estimation about the real problem came up, when I complained about how costly it is to do uber and waiting for my car to be touched and show some progress , they suggested to just rent a car (cheaper), very unprofessional. Lastly, when I picked up my car today, they had a difficult time to find my car because someone parked it not near by the area. Please, dont be the next me.

5

Evergreen Auto Works does a great job of making customers feel welcome and cared for. I went in for damage repair estimate and came back for wiper blades and will possibly get my oil changed there too. They were so friendly and have coffee and a comfy environment for people. They made sure there lot was plowed after all the snow some lots were so hard to get into like the ones right next door.

5

Evergreen Auto Works does a great job of making customers feel welcome and cared for. I went in for damage repair estimate and came back for wiper blades and will possibly get my oil changed there too. They were so friendly and have coffee and a comfy environment for people. They made sure there lot was plowed after all the snow some lots were so hard to get into like the ones right next door.