Bothell Auto Repair

Very attentive and welcoming staff, while waiting for inspection on my BMW X3. Very patient while explaining my cars need for new break-pads. Love the office military display! Very patriotic. Love the popcorn too! Berni Letrondo

I am always extremely happy with the service that I get at evergreen auto. I have been a customer for about 15 years. They are honest, sincere, and do excellent work. They have an incredible guarantee on parts and labor. I don't know where else I would go.

I've Toyota Camry 2008 which got its front and read bumpers hit badly in parking garage. I met with Manny at Evergreen Autoworks at Bothell for my bumpers work. Manny was very thoughtful in analyzing the overall work required for the car, at the same time minimize my costing. I went through his suggestions for replacing my rear bumper, front bumper and front right fender. Once again my car looks Awesome as it looked before the incident. I am really happy with the work and consultation from Evergreen Autowork at Bothell. I am also satisfied with the work done by Menny who is expert in his work as well as highly professional and helpful. I am giving 5 star rating.

Had a great experience.

These guys know what they're doing! My car was rear-ended and after taking it in to be fixed, they made it look better than it did before the accident! Giving them a 4-star due to some partial communication issues with one person. Apart from that, everything else with the experience was very positive.

Good service speedily done well.

EAW is the absolute best! They are knowledgeable and always trust worthy, I wouldn't trust my vehicles with anyone else.

Work was done as promised in less than an hour.

AVOID THIS PLACE!!!! We became acquainted with EAW when they came by the apartments where we lived many years ago selling oil change packages. I bought one, and we thought they were super nice and as far as we knew, did a good job changing the oil. Fast forward a few years-- my check engine light was on, and I failed emissions. I went there bc I thought it was the only auto shop we had ever had any experience with here in Washington state. So I told them I didn't want to spend more than the $150 required to diagnose the problem (you have to prove to the emissions place that you put forth the effort to rectify the problem, but you were not required to spend more than $150). Well, while trying to figure out whatever the problem was that was causing the check engine light to come on, they claimed that some part they were removing just "crumbled" in their hands, and that they had to replace it...so the bill came out to $382! But here's the worst part...I got about 2 miles down the road, and the CHECK ENGINE LIGHT CAME BACK ON. I called them and of course they said to bring it right back and they would fix it...well, I never went back. SO- fast forward another 3 years or so and we had another vehicle having engine problema, so we decided to try them one more time. LAST TIME WE WILL EVER GO THERE-- They charged us $900 to tell us the engine had a catastrophic failure, due to a dropped valve or something. So that was all LABOR-- $900 IN LABOR CHARGES, just to tell us what was wrong. BUT IT GETS EVEN WORSE. While they were waiting for us to arrange to have the car towed home (oh yeah, they wanted $8000 to put in a new engine...whutttt???!) , somehow, the jeep got left in neutral while the door was open, and it rolled...and the door got ripped off on a column or something...so they had to replace it. So I called about a week later, and they hadn't even started on it. We get the vehicle hone eventually, and we realize that the door won't stay open that they replaced without holding it open with your foot, and the side view mirror was loose. Wow. These stories probably sound made up, but I assure you they weren't. I would NEVER EVER RECOMMEND EVERGREEN AUTO WORKS to anyone.

My wife is fussy about her car, so when the left hand front turn signal quit (and I don't have an owner's manual), I tried a few things to take the headlight housing out. No luck, so I called Evergreen. It was late in the afternoon on a Thursday and they had no vacancies on Friday, but bring the car down by 9 AM Friday and they would try to squeeze it in. They had the car ready before lunch and called me that it was ready. Nice job, guys. It was a small job, but they did it when my wife needed the car.]