Bothell Auto Repair

I've been taking our Subaru here for a few years now and they are always going above and beyond to take care of us. Whether it was giving us a free oil change because one of their guys called out sick and they couldn't get to our car until the next day, or this morning, giving me a ride home after I dropped my car off for repair. I grew up in a household of gearheads and so finding an auto shop that meets my standards and doesn't just try to charge me for ridiculous unnecessary repairs is a big deal. They do work on pretty much anything, but keep in mind that since they service such a broad clientèle, they have to order most of their parts which takes time. Oh, and BTW, Phil is the best!

They do amazing work here, but never seem to do it in a timely manner or keep in contact about what is going on. I wouldnt mind them keeping my car for a long time- but with no call or update, its extremely inconvenient. I shouldnt have to call them when they estimate 3-4 days- and we are going on 8.

This shop is very friendly and does good work, but is pretty expensive. They charge ~$75 to do a diagnostic. I paid this even though it was pretty clear that it was a problem with the muffler. They got a replacement from the manufactuer, which it can be significantly cheaper to order one online. Between the diagnostic, parts, and labor, the total cost (minus a AAA discount was) just over $450. Other places could easily charge you half of that price. I have no complaints with the quality of service. And they are very timely. They were able to order a new muffler and installed it the same day I dropped it off.

This is a great auto body & mechanical shop located just south of Mill Creek on Bothell-Everett Hwy. They have been here forever and a day, and the customer service is fantastic. I went in recently to get some body work done for the first time in 6 years, and when I walked in the man at the counter said "Hi Jim"....that's pretty rare these days. The lobby of the shop is clean and full of WW2 era memorabilia, service awards, free popcorn, espresso & bottled water, and they even have an Enterprise car rental counter for your convenience. They recently added a lube center to complement their full service body and mechanical shops. This is a great and honest mechanic, that pays attention to it's clients needs and suggestions.