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Customer Testimonials

We ask every customer to fill out a customer satisfaction survey card. We routinely receive over 100 cards a month. Here is a sample of those cards and what people have to say about our business. Clicking on the image will enlarge the image.

  • customer satisfaction survey card | Evergreen AutoWorks
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3

This shop is very friendly and does good work, but is pretty expensive. They charge ~$75 to do a diagnostic. I paid this even though it was pretty clear that it was a problem with the muffler. They got a replacement from the manufactuer, which it can be significantly cheaper to order one online. Between the diagnostic, parts, and labor, the total cost (minus a AAA discount was) just over $450. Other places could easily charge you half of that price. I have no complaints with the quality of service. And they are very timely. They were able to order a new muffler and installed it the same day I dropped it off.

5

This is a great auto body & mechanical shop located just south of Mill Creek on Bothell-Everett Hwy. They have been here forever and a day, and the customer service is fantastic. I went in recently to get some body work done for the first time in 6 years, and when I walked in the man at the counter said "Hi Jim"....that's pretty rare these days. The lobby of the shop is clean and full of WW2 era memorabilia, service awards, free popcorn, espresso & bottled water, and they even have an Enterprise car rental counter for your convenience. They recently added a lube center to complement their full service body and mechanical shops. This is a great and honest mechanic, that pays attention to it's clients needs and suggestions.